Privacy Policy & Data Protection

Privacy Policy

Statement of intent

When you supply any personal information to LH Mediation, we have legal obligations under the Data Protection Act 1998 and the GDPR 2017 in the way we deal with that information. In particular, we must:

  • collect the information fairly
  • let you know how we will use it
  • keep the information secure

We are committed to protecting and respecting your privacy. Whenever you provide personal information we will treat your information in accordance with this privacy policy, and in accordance with the Data Protection Act 1998 and the GDPR 2017.

Information we may collect from you

When you donate, fill out an online form, contact us, or interact with us in any other way, LH Mediation may sometimes receive personal information about you, such as your:

  • name
  • email address
  • postal address
  • telephone number

When you visit our site, we also sometimes use cookies, and collect information about your visit. For more details, please see the ‘Cookies’ and ‘How We Use Your Information’ sections below.

How we use your information

We use your information in a number of ways, such as:

  • sending you information about LH Mediation for marketing purposes
  • processing an online referral or contact form
  • responding to correspondence you have sent to us

We will keep your personal information confidential and will not supply it to any third party without your consent, unless we are obliged or permitted by law to do so.

Cookies

Cookies are small pieces of information which are sent from our website to your computer or mobile phone and which are stored on your device’s hard drive. They help you use our site more effectively and help us assess how our site is used.

Most internet browsers (such as Internet Explorer, Firefox Mozilla or Google Chrome) give users options about cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit and use our site.

You can find out more about cookies and how to remove them from your browser at www.allaboutcookies.org.

Please note that if you remove our cookies, you may not be able to use our site as effectively.

During your visits to our site you may notice some cookies that are not related to LH Mediation. You should check the third party websites for more information about these.

Data Protection Policy – Safeguarding personal information

LH Mediation data protection policy sets out our commitment to protecting personal data and how we implement that commitment with regards to the collection and use of personal data.

We are committed to:

  • ensuring that we comply with the eight data protection principles, as listed below
  • meeting our legal obligations as laid down by the Data Protection Act 1998 and the General Data Protection Regulation 2017 (GDPR)
  • ensuring that data is collected and used fairly and lawfully
  • processing personal data only in order to meet our operational needs or fulfil legal requirements
  • taking steps to ensure that personal data is up to date and accurate
  • establishing appropriate retention periods for personal data
  • ensuring that data subjects’ rights can be appropriately exercised
  • providing adequate security measures to protect personal data
  • ensuring that a nominated officer is responsible for data protection compliance and provides a point of contact for all data protection issues
  • ensuring that all staff are made aware of good practice in data protection including but not limited to disclosure of data, email addresses and other personal details with permission
  • providing adequate training for all staff responsible for personal data
  • ensuring that everyone handling personal data knows where to find further guidance, to check for relevant permissions, and to ensure that no disclosure is made without permission
  • ensuring that queries about data protection, internal and external to the organisation, is dealt with effectively and promptly
  • regularly reviewing data protection procedures and guidelines within the organisation.

Data protection principles

  1. Personal data shall be processed fairly and lawfully.
  2. Personal data shall be obtained for one or more specified and lawful purposes and shall not be further processed in any manner incompatible with that purpose or those purposes.
  3. Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.
  4. Personal data shall be accurate and, where necessary, kept up to date.
  5. Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  6. Personal data shall be processed in accordance with the rights of data subjects under the Data Protection Act 1998 and the GDPR 2017.
  7. Appropriate technical and organisational measures shall be taken against unauthorised and unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
  8. Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.